Serving Smiles respects your privacy. We collect only essential personal data to process donations, send receipts, or provide updates. Your data is never sold or shared with third parties without consent. We use secure technology to protect your information. You can request, update, or delete your data anytime by contacting us.
By accessing or using the Serving Smiles website, you agree to our terms. All content is for general information and charitable purposes only. Donations are voluntary and non-refundable unless otherwise stated. Serving Smiles reserves the right to modify content, policies, or services without prior notice.
Donations once made are usually non-refundable. However, if you made an error while donating or need a cancellation due to technical issues, please contact us within 24 hours at servingsmiles31@gmail.com. Refunds, if applicable, will be processed in 7–10 working days.
Serving Smiles is a charitable trust and does not typically sell physical goods. For any physical items offered as part of our fundraising campaigns or donation drives, shipping details, timelines, and tracking will be provided on a case-by-case basis. We strive for timely delivery and will update you in case of delays.
We're here to help and serve.
Email: servingsmiles31@gmail.com
Phone: 9323969707
Instagram: @_servingsmiles
Office Address: 504, Birchwood, Raheja willows, next to Appex Hospital, Akurli Road, Kandivali east, Mumbai 400101